What is Franchise Shield?
Franchise Shield is a secure portal that helps franchise operators and review teams manage insurance applications, supporting documents, verification, and underwriting review in one place.
How do I start an application?
Create an account, verify your email, choose your application/coverage type, complete the form, upload required documents, and submit
Do I need an account to apply?
Yes. An account is required so you can securely submit information, upload documents, and track your application status.
Can I save an application and finish later?
Yes. You can complete an application in stages and return to it before submitting
Can I submit more than one application?
Yes. You can submit multiple applications if needed (for different coverage types or different locations/units, depending on your setup).
I signed up but can’t access my dashboard—why?
You may need to verify your email, your account may be pending approval, or you may be signed into the wrong email address.
What if I forgot my password?
Use the “Forgot Password” option on the login page to reset it.
What information is required on an application?
Typical sections include business details, location information, operations, payroll/employee data (if relevant), loss history (if relevant), and supporting documentation.
Why are some fields required?
Required fields are needed to ensure reviewers can verify and underwrite the application without delays.
Can I edit an application after submitting?
Usually, submitted applications are locked to preserve review integrity. If changes are needed, the underwriter/admin may request updates or allow revisions.
What happens after I click “Submit”?
Your application moves into review. Document verification may start, and an underwriter can be assigned by an admin.
How do I know my application was submitted successfully?
You’ll see a confirmation and a status change in your dashboard (and you may receive an email notification depending on settings).